Privacy Policy
Overview
This Privacy Policy describes how Swami Ajay Publication ("the Site" or "we") collects, uses, and discloses your personal information when you visit, browse, or purchase our books. We are committed to protecting your personal information and your right to privacy.
Information We Collect
- Personal Details: Name, email address, phone number, and delivery address when you create an account or place an order.
- Payment Information: We do not store card details. All transactions are processed through secure, PCI-DSS compliant payment gateways.
- Usage Data: Pages visited, books viewed, and browsing behaviour on our website to improve your shopping experience.
How We Use Your Information
- To process and fulfil your book orders, including e-book delivery.
- To send order confirmations, shipping updates, and delivery notifications.
- To respond to customer service enquiries.
- To personalise your shopping experience and recommend relevant books.
- To send promotional emails and offers (you may opt out at any time).
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with courier and logistics partners for order delivery, payment gateway providers for transaction processing, and service providers who assist in operating our website, subject to confidentiality agreements.
Data Security
We implement industry-standard SSL encryption and security measures to protect your personal data from unauthorised access, alteration, or disclosure.
Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features of the site may not function properly.
Your Rights
You may access, update, or delete your personal information by contacting us at [email protected]. You can opt out of marketing emails by clicking the unsubscribe link in any email we send.
Changes to This Policy
This policy is subject to change. We recommend reviewing this page periodically for updates.
Contact Information
- Email: [email protected]
- Phone: +91 93549 18195
- Address: A-16, Pocket 00, Sector 2, Rohini, 60 MTR Road, Third Floor, New Delhi - 110085